Shipping and Return Policy
Shipping
Items are shipped via FedEx & USPS. Shipping costs vary based on weight, shipping method and zip code. Orders ship within 48 hours. Our regular business hours are 8 a.m. - 5 p.m. CST Monday - Friday.
International Shipping
Please note: Orders shipping to countries outside the United States may incur Customs charges for which the purchaser is responsible.
Returns/Exchanges
Unopened shrinkwrapped kits may be returned for credit within 30 days of purchase date. If you have a question about returning or exchanging an item, please call 515 255-0635 or e-mail pat.mcmanus@rockinprevention.org. We will discuss any issue you may have with your order and, if necessary, the next steps you can take regarding a return.